WHO WE ARE ?
Our Core Values
HARMONY • ENABLE • KAIZEN
BALANCIA Ship Agency
BALANCIA is an extended arm for Shipowners, Ship Operator, or Charterers across all Indonesian ports. With a legacy built upon years of hands-on experience and maritime knowledge, We pledge not only to offer service quality but also to infuse every operation with our hallmark traits — unmatched capabilities, deep-rooted expertise, and an immutable commitment to earning and maintaining our customers’ trust and satisfaction. Entrust your port operations to BALANCIA, where excellence meets reliability at every juncture. Our seasoned team, equipped with both localized insights and global best practices, endeavors to make every port call a symphony of efficiency and precision.
“We are a leading port agent service provider, steadfastly committed to ensuring our Customers attain their objectives with unparalleled satisfaction. We extend competitive pricing and tailored services, consistently upholding the highest quality benchmarks. Our primary role is to safeguard the interests of the vessel’s owner/principal and ensure optimal financial prudence.”
Represents the commitment to fostering a positive and collaborative environment where individuals work together cohesively, respecting one another’s differences and contributing to a collective goal. This core value emphasizes the importance of teamwork, effective communication, and a shared sense of purpose.
Balancia Ship Agency values harmony and encourages employees to collaborate and work together across departments and roles. This leads to improved efficiency, idea sharing, and the pooling of diverse perspectives for better decision-making.
Incorporating “Harmony” as a core value encourages a company to focus on building strong relationships between our company and our customers, fostering mutual respect, and creating an environment where everyone can thrive. It promotes a sense of belonging, emotional well-being, and a positive reputation both within the company and in the broader business community.
As a core value of Balancia Ship Agency, emphasizes providing the necessary resources, support, and opportunities for growth that enable customers to reach their goals.
Enabling employees with flexible work arrangements, such as remote work or flexible hours, can improve work-life balance and job satisfaction.
Incorporating “Enable” as a core value signifies a commitment to fostering a dynamic, flexible-oriented, supportive environment and the ability to adapt and solve diverse challenges.
A commitment of Balancia Ship Agency to constantly seek and implement improvements in all aspects of the business. It’s not just a one-time effort, however rather a philosophy that should be ingrained in the company’s culture and practices.
Incorporating “Kaizen” as a core value demonstrates a company’s dedication to growth, innovation, and excellence. It encourages a collaborative, open-minded, and proactive culture that is essential for thriving in today’s dynamic business landscape.